Good Manners in Telephone Conversations

by admin

Today, our existence is not conceivable without the phone. This means that telecommunications is an essential part of the economy, our family and social relationships.

The comfort offered by the phone should not make us forget our status as a courtesy. A good education is necessary if you talk on the phone, even if it’s the most banal conversation.

have when the phone rings, answer at a later date after the fifth call. So if you call someone, leave your device with more than five times less that it is an isolated incident or an emergency ring.

It is very important that when the call is answered, to say hello and introduce yourself immediately. If it’s a business call that after you say your name, you must indicate your profession or position in society.

The general rule is that it has called for an end to the discussion, unless the other person has good reasons to do so.

There are some exceptions to the obligation to present. For example, emergency: fire and rescue services. Conversations with family members or close friends to recognize their voice in everyday life we ??are situations in which it faced no need exists. In addition, it is not appropriate to say your name, if you need information from an institution, the central bank, train station or airport request.

When should we call? There is no general rule, but do not do it too early or too late in the evening or at times when people can have lunch or relax.

There are situations where it is not recommended to use the phone. For example, an invitation to a dinner party: the reception, engagement, wedding, baptism. Usually, you do that by sending written invitations. Also, do not send condolences by telephone, but only in person or in writing. Sometimes we want something. In this case, we only refer to a meeting or proceedings to establish. Increase our chances if we stay the problem personally.